We recently caught up with Ohio Real Title President Ryan Marrie for a recap of 2018 and a glimpse at what’s in store for 2019. Here’s what he had to share.
2018 was a year of growth and investment for Ohio Real Title. We opened two new offices, in Columbus and Medina, and continued to grow our newer offices in North Ridgeville, New Philadelphia and Canton. All the while, our market share continued to improve in our offices throughout the state of Ohio.
Looking forward to 2019, these key infrastructure improvements will allow for continued growth opportunities in new markets as well as allow us to continue to foster growth in our existing offices.
Ohio Real Title continues to lead the market in Northeast Ohio, and we are proud to have increased our market share once again in 2018. Our internal escrow teams and our sales teams are collaborating more efficiently than ever before. In 2019, our plan is to continue to aggressively pursue new clients while simultaneously taking great care of our existing relationships.
We are thrilled to have increased our staff by 27% over this same time last year. This past year we hired a new IT manager and a new staff attorney. We rolled out new closing software, Qualia, a cloud-based platform that ensures a fast, simple and secure closing experience. We also transitioned to Microsoft’s Azure domain and Office 365, which means we’re now a fully cloud-based company and no longer rely on maintaining our own servers. This year we also unveiled our new Ohio Real Title branding along with a new website and social media presence.
This past year was our first full year working out of our Columbus office, and we’re looking forward to a fun and interesting 2019 in the Columbus market. Getting the right team in place always takes time, but we’re thrilled to have assembled a fantastic team in Columbus. Orders have continued to increase month after month—even during these traditionally slower months—and we expect new orders to increase dramatically once the spring market hits. We also anticipate adding additional resources to our processing and sales teams in 2019 as we continue our growth in Central Ohio.
The real estate market has likely peaked and we’ve seen that volume has been trending down, but activity is still very strong. While we anticipate a correction in the market at some point in the next few years, we look to continue to grow despite that pending correction.
Our philosophy is that we can’t control the market, but we can control how we operate in that market. Our focus will continue to be growing market share, looking for new opportunities and, first and foremost, taking great care of our existing clients and staff.